Return eligibility
An unopened and unused product may be requested for return within 7 calendar days from the recorded delivery date. The product must have its original seal, labels, packaging and any included items intact, together with valid proof of purchase from Vedtantra’s official channel.
Damaged, wrong or expired product
If you receive a damaged, wrong or expired product, contact us within 48 hours of delivery at vedtantraayurvedawellness@gmail.com or WhatsApp +91 89800 28465. Share the order details, clear photographs of the product and parcel, and an unboxing video so that we can review the request.
Products that cannot be returned
- Opened, used, partially consumed or tampered products, due to hygiene and safety considerations, except where applicable law requires otherwise.
- Products without the original seal, labels, packaging or proof of purchase.
- Products purchased from an unauthorised seller or another marketplace.
- A partial item from a combo, unless Vedtantra supplied that individual item incorrectly or it arrived damaged or expired.
- A request based only on personal taste, expected wellness outcome or individual product experience when the supplied product is correct and fit for sale.
Cancellation
An order may be cancelled only before it has been dispatched. Once dispatch has occurred, cancellation may not be possible; any later request will be assessed under the return conditions above.
Review and resolution
Submitting a request does not automatically approve a return. We may verify the supplied evidence and inspect the returned product. When a request is accepted, Vedtantra will communicate the authorised return method and the applicable replacement or refund resolution through the original contact channel.
Do not send a product back without return instructions. Unauthorised or ineligible parcels may be refused. Your statutory consumer rights remain unaffected.
CONTACT VEDTANTRA